Terms of Use

Version 2026-10-20 · Effective 2026-10-20

1. Accepting these terms

These terms govern your use of the AI Docx app, provided by Ly Minh Mai Company Limited (“we”, “us”). By using its AI features you accept them and our Privacy Policy. If you do not agree, do not use AI Docx.

2. Who can use AI Docx

You must be at least 13 years old, or the minimum age in your country to use online services without a parent’s consent if that is higher.

3. What AI Docx does

AI Docx creates and edits Word (.docx) documents on your device. When you write a prompt, an AI model drafts or changes text, and you choose which changes to keep. Documents are stored on your device; keep your own copies of anything important.

4. About AI-generated content

• AI output can be inaccurate, incomplete or unsuitable. Review every document before you use, sign, send or rely on it.
• AI Docx does not give legal, financial, medical or other professional advice. Templates and drafts such as contracts or letters are a starting point, not a substitute for a qualified professional.
• Edits keep the existing formatting of your file where possible, but complex layouts may not be preserved exactly. Check the result before sharing it.

5. Your responsibilities

• Only use documents and photos you have the right to use, do not photograph other people’s private information without their permission, and do not use AI Docx to create content that is illegal, infringes others’ rights, deceives people, or harasses or harms anyone.
• Do not try to break, overload, reverse-engineer or get around the limits of the service.
• You are responsible for activity on your device and in the app.

6. Accounts, suspension and termination

You can delete your data at any time in Settings. We may suspend or close accounts that break these terms or put the service or others at risk. We may change or stop the service; if we stop it, we will try to give reasonable notice.

7. Limits on AI use

To keep AI Docx fast, available and affordable for everyone, AI features have limits:

• Prompts per day: 3 on the free plan and 100 with AI Docx Plus. The count resets at midnight UTC. A prompt that fails (an error, a time-out, or an answer too long to finish) is not counted.
• One request at a time: each user can run one AI request at a time.
• Size of a request: a prompt can be up to 2,000 characters with up to 4 photos. Documents of up to about 60,000 characters of text (roughly 25 pages) can be edited with AI; select a paragraph to work on parts of longer ones.
• Size of an answer: in one go the AI writes up to about 2,500 words (roughly five pages) of new text. For longer requests, such as a whole book, it writes a first part or an outline, and you can ask for more in the editor. Rewriting or translating your text can be as long as that text.
• Time: a request that takes longer than 90 seconds is stopped.
• Fair use: AI Docx Plus includes daily and monthly fair-use limits on AI processing, and we may limit or pause use that is unusually heavy or automated (for example scripts, or many accounts from one network) to protect the service.

The current number of prompts left today is shown in the app. We may change these limits; material reductions for Plus subscribers will be notified in advance.

8. AI Docx Plus

• AI Docx Plus is an optional subscription, bought through the App Store, that raises the number of AI prompts you can use each day (see section 7). The price, period and any free trial are shown before you buy.
• Payment is charged to your Apple account when you confirm the purchase or, with a free trial, when the trial ends. The subscription renews automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel it in your App Store account settings; after cancelling, Plus stays active until the end of the period you paid for.
• Refunds are handled by Apple under Apple’s policies. Deleting your AI Docx account does not cancel the subscription.
• We may change prices or benefits; price changes are notified in advance as Apple requires.

9. Content and ownership

• Your documents and prompts belong to you, and so does the text the AI produces for you, to the extent the law allows. You allow us to process them as needed to provide AI Docx, as described in the Privacy Policy.
• The app, its design and other assets belong to us or our licensors.

10. Third-party services

AI Docx relies on third parties (AI model providers, hosting, the App Store). Your use of those services is also subject to their terms.

11. Disclaimer of warranties

To the extent permitted by law, AI Docx is provided “as is” and “as available”. We do not warrant that it will be uninterrupted, error-free or completely secure, or that its output will be accurate or fit for a particular purpose.

12. Limitation of liability

• To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, or for loss of data, profit or opportunity, arising from your use of (or inability to use) AI Docx, including reliance on AI-generated content.
• To the extent permitted by law, our total liability for all claims relating to AI Docx will not exceed the amount you paid us for it in the 12 months before the claim.
• Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including mandatory consumer rights where you live.

13. Changes to these terms

We may update these terms. For material changes we will let you know in the app before they take effect. If you keep using AI Docx after that, you accept the new terms.

14. Governing law and disputes

These terms are governed by the laws of Vietnam. We will first try to resolve any dispute by negotiation; failing that, it will go to a competent court in Vietnam. This does not take away any mandatory consumer rights you have under the law where you live.

15. Contact

Ly Minh Mai Company Limited · Email: hello@lyminhmai.com